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Frequently Asked Questions

ORDERING (Se Habla Español)

1. What is the best way to contact Homerunmonkey™ regarding my order?

2. How long does it take to process my order?

3. What forms of payment does Homerunmonkey™ accept?

4. Can I pay by Gift Card from major credit cards (Visa, Master Card, American Express, Discover, etc.)?

5. How/Where/When do I check my order status?

6. I’m interested in placing an order, but don’t wish to place it online… What should I do?

7. My Credit/Debit Card was declined, but I know I have enough funds available…Why is this happening?

8. Why must I call for the price of certain items?

SHIPPING

1. How do I track my order?

2. How many different shipping methods does Homerunmonkey™ offer?

3. What is oversized shipping?

4. Why might there be a delay if the billing & shipping address are different addresses?

RETURNS

1. What is returnable and not returnable?

2. How do I return/exchange a product?

3. Is there a restocking fee?

4. Can I return a custom product?

E-GIFT CERTIFICATES

1. How do I get my E-Gift Certificate Code?

WEBSITE vs. RETAIL STORE

1. Can I return the product that I bought online at the store?

2. Are prices on Homerunmonkey.com™ the same as they are at the store?

3. Where is your store located? What are their hours?

EQUIPMENT/SIZING

1. What size do I need?

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Homerun Monkey; The Best Selection of baseball equipment, baseball gear, apparel, baseball bats and baseball gloves including Baseball Equipment and Softball Equipment from top manufacturers like: Rawlings, Wilson, DeMarini, Easton, Worth, Diamond, Mueller, Louisville Slugger, Mizuno, Franklin, Anderson and many more. Homerun Monkey carries all the Baseball Equipment and Softball Equipment you need, Including Men’s, Women’s and Youth Sizes, Fast Pitch Softball, Slow Pitch Softball, Wood and Fungo Bats, Field Baseball Gloves and Softball Gloves, Helmets, Baseball and Softball Catchers Equipment, Batting Gloves, Balls, Coaches Aids, and various Accessories for your Baseball Gear and Softball Gear at the best prices. Don’t forget to check our Clearance Section and Save Even More!