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FOR A LIST OF FREQUENTLY ASKED QUESTIONS, PLEASE CLICK HERE

 Warehouse Mailing Address  Online Customer Service Hours         Se Habla Español
 HomerunMonkey.com  (web sales only)
 1550 Magnolia Ave., Ste. 101
 Corona, CA 92879
 Monday - Friday:  6:30a.m. - 6:00p.m. Pacific
 Saturday:  6:30a.m. - 3:00p.m. Pacific
 
(New Saturday Hours effective March 27th)

 Sunday:  CLOSED
 (customer service)     888 771 3111      (customer service email)     Click here to email Customer Service
 (returns)                   951 479 4555      (returns email)                   Click here to email the Returns Department

 (team sales)              888 320 5560      (team sales email)               Click here to email the Team Sales Department
   
 Retail Superstore in Southern California

 Monkeysports Superstore
 
(Hockey, Goalie, Roller, Lacrosse, Baseball & Softball)
 1420 South Village Way
 Santa Ana, CA 92705
 Store phone number:  714 210 2949
 
Click here for directions and hours
 *Please note to check online order status, please call 888 771 3111


Store Photos Click Here


Store Video Click Here

   
   
 PRICING POLICY:

 Here at HomerunMonkey.com, we offer the highest quality Baseball and Softball Equipment at the great prices.
 Your continued support allows us to purchase equipment in such large quantities that we can offer the lowest
 prices possible. We do not offer a price match guarantee at this time.

 Prices at HomerunMonkey.com
are subject to change, even when you thought our deals couldn't get any
 better!


 
The price paid at the time of your purchase is the final price. No adjustments are given once you have made
 your purchase.
   
   
 SHIPPING POLICY:

 
 We offer
FREE GROUND SHIPPING ON ALL ORDERS OVER $99.99
 in the Continental US (this does not include the handling charge). Unfortunately, due to the size and cost of
 shipping some oversized equipment...these are not included in this free shipping offer.

 
CHOOSING A SHIPPING METHOD:
 Delivery times are calculated in business days, weekends, holidays and the day of shipment does NOT count
 towards the delivery time. (i.e. if we ship on Friday a 2nd day air package, the arrival date will be the following
 Tuesday.)

 BILLING DISCREPANCIES:
 Please be advised that Orders with Different Bill to and Ship to Addresses, Card Holder Name Different than
 Name on Order, or other issues may be subject to delays due to our strict verification process.
 You may receive a call to confirm information before order is shipped.

Shipping Method

Charge
Delivery Time
Ground 
$4.99 - $11.99
(5-7) Business Days
3 Day Select 
$30 - $260
(3) Business Days
2nd Day Air 
$40 - $255
(2) Business Days
Next Day Air 
$45 - $235
(1) Business Day
Saturday Delivery 
$70 - $290
 
* FREE GROUND SHIPPING ON ORDERS OVER $99.99



                         PLEASE NOTE - UPS does NOT guarantee Residential Next Day Deliveries
                         No refunds are provided for next day charges to residential addresses.
                         In some cases these rates are estimates and shipping cost may need to be adjusted.
                         We will notify you prior to shipment.
                         Does not include Handling Charge, see chart below for rate breakdown.
Free shipping offers do not apply to team sales orders.


UPS Ground Shipping
Items
Order Amount
Shipping Charge

Handling Charge

Total
All Items
0 - $49.98
Flat $5 Ground
$4.99
$9.99
All Items
$49.99 - $99.98
Flat $7 Ground
$4.99
$11.99
All Items
$99.99 & Up
Free Ground Shipping
$4.99
$4.99

 The HomerunMonkey.com Warehouse is located in Southern California, so choose your shipping times
 accordingly GROUND SHIPPING ORDERS MAY TAKE UP TO 48 HOURS TO PROCESS. If you absolutely need it by
 a certain day then choose one of the air services.

 The above charges are per shipping box. For larger orders we will e-mail you a shipping quote.

 
AIR ORDERS
 All AIR orders placed prior to 11:00 a.m. PST will usually ship that same day (assuming all items are
 in-stock). Sometimes due to order volume it may take an additional day to process your order.
 (If you need a product by a specific date then please call us). Any order placed after 9:00 a.m. on Friday
 will be shipped the following non-holiday Monday.


 PICKUPS
 
Orders leaving HomerunMonkey.com are picked up Mondays through Fridays only. Overnight orders that ship
 on Friday will be delivered the following Monday, unless you choose the Saturday delivery option.

 SHIPPING TO PO BOXES
 UPS will not ship to PO Boxes, please use a physical street address. Orders that are refused will be charged the
 original shipping plus return shipping to us and a 15% re-stocking fee. Orders shipped via UPS are subject to the
 'Terms and Conditions of Service' as detailed on
UPS.com.

   
   
 RETURN POLICY:

 All Returns or Exchanges must be completed within 30-days of original shipping date.
 All items must be new, unused, and in the original box and packaging. Please make sure the item(s) you wish to
 return meet this criteria before proceeding to the return steps below.

 RETURN INFORMATION FOR ALUMINUM/COMPOSITE BATS
 DO NOT take the plastic wrapper off of your new bat until you are certain it is the correct weight or size. Once
 the plastic wrapper is taken off, the bat cannot be returned to HomerunMonkey.com
. To ensure proper sizing,
 have the player swing the bat outside. If the bat is, or becomes, defective, the bat MUST be returned directly to
 the manufacturer. Defective bat returns CANNOT be accepted by HomerunMonkey.com
.

 Manufacturer Bat Return Contact Info:

  • Easton: 888-259-1297
  • Louisville Slugger (TPX): 800-282-2287
  • Rawlings: 800-225-1041
  • DeMarini (Wilson): 800-937-2287
  • Worth: 800-423-3714
  • Anderson: 888-777-4487
  • Combat: 866-266-2287
 RETURN INFORMATION FOR WOOD BATS
 Make sure the sizing of your wood bat is correct before use. Once the wood bat has been used, it cannot be
 returned to HomerunMonkey.com™. To ensure proper sizing, have the player swing the bat outside. There is NO
 WARRANTY on wood bats. Neither HomerunMonkey.com™, nor the manufacturer will accept returns for broken,
 cracked or otherwise defective wood bats.


 RETURN INFORMATION ABOUT SPECIFIC ITEMS
 Special orders, Team Orders, or Other Special Accommodations are NOT returnable or exchangeable for any
 reason.
Jocks and Undergarments are Non-Returnable/Non-Exchangeable for ANY reason.

 HOW TO RETURN AN ITEM
 STEP 1. Please call 951 479 4555 to obtain a Return Authorization (RA) Number. We will NOT accept any returns
 without a Return Authorization Number. All Packages without an Authorized Return Number will be refused!


 
STEP 2. Fill out a Return & Exchange Form, please Click Here to print out the form.
 The form is in PDF format. If you don't have Adobe Reader installed,
 Click here to download Adobe Reader for free.

 STEP 3. Return the item with its original packaging to:

              HomerunMonkey.com Returns Dept.
              1550 Magnolia Ave #101, Corona, CA 92879

 
STEP 4. Please write the RA Number clearly on the outside of the box, following the instructions below:

 Please do not use a Shoe Box as your shipping box. Doing so will result in the exchange being denied. At
 HomerunMonkey.com
we do not sell used merchandise and we would  not want to give other customers the
 impression that we do by the sight of used packaging.

 

 
EXCHANGES: We understand that sometimes items do not fit exactly the first time, therefore,
 HomerunMonkey.com will gladly exchange any products purchased from our site. Please contact us for
 return/exchange information. Customer must pay for shipping both directions!


 
REFUNDS: Refund returns are subject to a 15% restocking fee plus the original cost of shipping.
 The original cost of shipping will be charged back to the customer regardless of whether the original shipping
 was free. (i.e. customer orders a bat for $150 with free shipping...the customer will receive a  refund of $150
 minus the 15%, minus cost of original shipping). We will process your refund within 7 days of receipt.  Please
 allow up to 2 billing cycles for the credit to appear on your credit statement.


 
CLEARANCE/CLOSEOUT ITEMS: Clearance or Closeout items can NOT be returned or exchanged, and all sales
 are FINAL. All clearance or closeout items have limited quantities and are sold on a first-come, first-serve basis.


 
All products sold by
HomerunMonkey.com are brand new, first quality (unless otherwise noted) with full factory
 warranties. Please check all items upon receipt, if the items seemed damaged or used please report this to us
 immediately. NO returns will be accepted of used items!


 
All tags must be attached and original packaging must be included with returned items.

   
   
 ACCEPTED FORMS OF PAYMENT:

 We accept: Visa, Master Card, American Express, Discover credit cards, and United States Postal Service Money
 Orders

 PLEASE NOTE  We do NOT currently accept gift cards

 PURCHASE ORDERS
 We accept purchase orders via fax or mail only. Your purchase order must be drawn on an official school or
 government purchase order form. All signatures are required. There is a $25.00 minimum for all purchase orders.
 All purchase orders are subject to a handling fee and extra shipping charges may apply based on the weight of
 your order.

 CREDIT CARD FRAUD PREVENTION
 HomerunMonkey.com actively reports and prosecutes all actual and suspected fraud. We may require
 additional information from the card holder, including a telephone confirmation of the order, before your order
 is shipped. Our decision to require additional information is at our discretion. HomerunMonkey.com
reserves
 the right to cancel, delay, refuse or recall from the shipper any order suspected of fraud. HomerunMonkey.com™
 captures specific information during the order process, including time, date, IP address and other information
 that can be used to locate and identify individuals committing fraud. Any HomerunMonkey.com™ order that is
 suspected to be fraudulent will be submitted with or without a subpoena to law enforcement agencies and to the
 credit card company for fraud investigation. HomerunMonkey.com™ will cooperate with authorities to
 prosecute offenders to the fullest extent of the law.

   
   
 INTERNATIONAL ORDERS:

 The customer is responsible for all customs, duties, and taxes of destination country on all international orders.
When delivered, the delivery person may require an additional payment or you may be billed. This is amount due is the duties and/or customs brokerage fee...this is NOT a shipping charge. Please check your local rules and regulations prior to ordering for the amount of these changes.

Due to manufacturers restrictions a limited number of product may not be available for international shipping. A customer service representative may contact you in regards to certain manufacturers restrictions on product.

INTERNATIONAL: Orders can be placed via online, phone, e-mail.

PHONE: 951 479 4555

EMAIL:

Click here email regarding International Orders HomerunMonkey.com™

The shipping charges quoted on the web site are estimates only.
We will e-mail you the actual charge after we receive your order.

SHIPPING TO CANADA
UPS Customs Brokerage provides customs clearance for shipments entering Canada, including all other modes of transportation such as truck, rail, air and ocean freight. Enjoy the low UPS rates for customs clearance on all your imports by simply telling your carrier that UPS is your Customs Broker.



To save even more, ship your urgent imports by UPS Worldwide Express and Expedited services and routine entry preparation will be provided at no additional charge when UPS is designated as the Customs Broker. Additional charges may apply for complex customs clearance procedures. Disbursement Fees: Customers are responsible for payment of duties and taxes.

   
   
 DISCLAIMER:
 
 EVERY EFFORT HAS BEEN MADE TO PROVIDE OUR CUSTOMERS WITH THE MOST ACCURATE INFORMATION POSSIBLE.
 HOWEVER, THIS SITE IS PROVIDED BY HOMERUNMONKEY.COM™ ON AN "AS IS" BASIS. ERRORS ARE SUBJECT TO
 CORRECTION. PRICING AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.